After installing my chromecast with google tv on my personal account, i added my friend´s google account.
In the accounts menu I can choose my own account, configure a child account and I see my friends account.
However when I select my friend´s account, I only get the option to remove her account.
What am I missing?
Thanks for reaching out and I'm sorry for the late response. Could you please try to remove all the accounts linked to your device and add them back? Also, make sure the firmware version of your device is updated. Rebooting your Chromecast with Google TV (4K) might also help.
The steps themselves did not work. So i left the settings the same and i since last week i have noticed the account i added is now also selectable. No settings or manual update. It just works now. Thank you for your time though.
kind regards and happy new year
Glad to hear that it is now working on your end and thanks for keeping me in the loop. Let me know if you have other questions and concerns otherwise, I'll be locking this thread after 24 hours.
We appreciate your help here, JenniferV.
EduoardP and Igotnospacebar, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.
Thanks for lending a hand, Mel.