06-19-2022 08:15 AM
It says cannot communicate with wyze Home. I looked in Google hone and it's connected . I tried reconnecting it and the same thing . My one old camera by itself that is not wyze works great . Can someone explain ?
06-23-2022 10:12 AM
Hey there premierpainting,
I'm sorry to hear that your Wyze camera is not connecting! I can imagine this issue is pretty frustrating, so I'd be happy to help you out. Here are some steps to follow that may fix this issue:
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
Best regards,
Jeran
06-26-2022 03:45 PM - edited 06-27-2022 03:49 PM
Hello there,
I appreciate the help here, Jeran.
premierpainting, hope that helps. Feel free to reach back if you still need assistance.
Thanks,
Jennifer
06-27-2022 03:49 PM
Hi premierpainting,
Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer