Chrome Cast

[SandyYohn]

I have my chrome cast hooked up to my tv via my phone's hotspot. Everything has been working fantastically. Then as I'm watching a Netflix show suddenly it just stops then says "Failed to establish a session with the selected device. Then below the message it has this codeSSCR-S4010-2203-2472-G.  Can somebody please tell me why it's doing this?

[JenniferV]

Hi SandyYohn,

Thanks for reaching out to the Chromecast Community forum! To confirm, are you using the same mobile phone to act as a hotspot and to cast content? If yes, please be advised that some mobile devices may turn off Wi-Fi when it acts as a hotspot and won't allow you to cast content on the same device, so you'll need a second one. Also, please reboot your Chromecast and uninstall and reinstall the app. Connecting your Chromecast to a stable Wi-Fi network might also help.

If the issue persists and this is only happening with the Netflix app, please reach out to Netflix support for further help.

Best,

Jennifer

[JenniferV]

Hey there,

It's me again. I want to check if you still have questions and concerns. Feel free to reach back if you do.

Thanks,

Jennifer

[Jeran]

Thank you for helping out on this thread, Jennifer!

Hey there SandyYohn,

I'm just checking up on this thread, do you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Best regards,
Jeran