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Chrome cast 4k not 60hz

Maccass
Community Member

I have a ffalcon ru62 model FF75RU62.

Will only let me select 4k 30hz 

Have tried different colour modes and hdr on and off since can't do 60hz 

3 REPLIES 3

Juni
Community Specialist
Community Specialist

Hi Maccass,

 

Thanks for reaching out. You can check your TV settings and set the HDMI port to enhanced. Check out the answer to this link too and see if this will work for you.

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Dan_A
Community Specialist
Community Specialist

Hello again,

 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread. 

 

Best,

Dan