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Chrome cast works with every tv but my leg tv

SJyun
Community Member

I got a chrome cast 4k with google tv and it works fine with computer monitors…etc.

 

just doesn’t work with my lg pled tv. I just get the google logo and a blank screen, I unplugged and rebooted every which way and still no luck.

I know a while back I had issues with my google home app and removing an old tv from it and google had to do something to get it removed ~ now I can not seem to get any tv added.

5 REPLIES 5

Juni
Community Specialist
Community Specialist

Hi SJyun,

 

Thanks for reaching out, Give the steps below a try and let me know how it goes:

 

  1. Plug in your Chromecast with Google TV (4K) into a different HDMI port on your TV.
  2. Reboot your TV and Wi-Fi router.
  3. Reset your Chromecast.

Regards,

Juni

SJyun
Community Member

same behavior unfortunately

Juni
Community Specialist
Community Specialist

Hi there,

 

Got it. Since it is isolated to just one television, I would suggest that you contact the manufacturer and let them know that it is isolated to their TV only. 

 

Thanks.

Juni

Muddi
Community Specialist
Community Specialist

Hello SJyun,

 

It's been some time since this thread was updated. Does anyone here need assistance?

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey SJyun,

 

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi