05-08-2023 11:25 PM
Chromecast with google tv stutters when playing videos in prime video, Netflix and YouTube. Once started stuttering same continues with all the app. Tried factory reset twice and still the problem continues. Please let me know if there is some troubleshooting steps for this issue.
05-11-2023 07:40 AM
Hello, same for me.
all up to date. Reset twice, with interface and physical button. Nothing change
it comes with Android 12, perfect before. Since November 2022.... no solution. We all hope for a fix.
06-23-2023 07:57 AM
Hey folks,
Thanks for visiting the Community.
Sorry for the delays. I know how challenging it is when you're having issues playing movies on your Chromecast or Google TV. A few questions: When did the issue start? How far is the TV from the router? Have you changed any settings on your router lately? Does the same thing happen when you cast a video or music to your Chromecast with Google TV?
Please make sure that your TV is within 15–20 feet of the router to get a better signal from your network. Also, try rebooting your Chromecast with Google TV and router by disconnecting them from the power source and leaving them unplugged for 1 minute. Once done, plug them back in one at a time, at intervals.
Let me know how it goes.
Cheers,
Muddi
06-26-2023 12:22 PM - edited 06-27-2023 01:26 PM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Cheers,
Muddi
06-27-2023 01:26 PM
Hey everyone,
Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi