Chromecast Audio connects only via Ethernet?

[Osaf]

I can only connect my Chromecast audio via ethernet. Google home will not see it via Wi-Fi. Anyone know why?

[JenniferV]

Hello Osaf,

Thanks for reaching out to the Chromecast Community forum! Let's sort this out.

A few questions: what exact message are you getting when connecting it to your Wi-Fi? What's the LED status on your Chromecast Audio? What's the make and model of your mobile phone and your Wi-Fi router? Please reboot your Chromecast Audio and Wi-Fi router. You can also check and configure your router settings. See the information below:

Enable these settings on your router, if applicable:

• Universal Plug and Play (UPnP)/Multicast
• Internet Group Management Protocol (IGMP)

Disable these settings on your router, if applicable:

• AP/client isolation
• Virtual Private Networks (VPNs)
• Proxy Servers

Note: If you aren’t not familiar with these settings, you may refer to your router manufacturer's documentation or you may contact your internet service provider for help.

Best,

Jennifer

[Osaf]

I am using nest wifi. Chromecast audio is not recognized by google home unless i plug my chromecast into a ethernet adapter. All other devices install perfectly well with my existing nest wifi.

Any ideas?

Osaf

[Osaf]

When I try to factory reset chromecast audio while trying to connect via wifi it does not help. But if I have it connected via ethernet the factory reset works

[Osaf]

correction google wifi setup backwired 

[JenniferV]

Hi Osaf,

Thanks for the additional information. To confirm, is your Chromecast already set up via Ethernet connection? If yes, when you disconnect it via Ethernet and connect it automatically in your Wi-Fi, are you getting any messages when casting that there's no devices found? Could you try to check your router settings and configure them? Check out this support website article to see more information about your Google Wifi and let me know how it goes.

Regards,

Jennifer

[Princesss]

Hello there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princes

[Muddi]

Hey Osaf,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi