Chromecast Keeps Losing All Connections

[DailyRich]

I bought this Chromecast a few months ago, set it up and everything was fine.  Then a few days later it had lost all wifi connection and it showed no networks at all.  Couldn't even add the working home network (confirmed connection on my Pixel phone and another Chromecast) manually.  The only way to fix it is a system restart.  It's not an issue with distance from the router, because another Chromecast worked just fine in the same location.

[Kimy]

Hi DailyRich,

Thanks for reaching out — let’s see what’s going on. A few questions: what Chromecast device are you using? Are you using a dual band router (2.4GHz, 5GHz)? If so, which band is your Chromecast connected to? How did you do the system restart? Also, what other steps have you tried?

Give the steps below a try and let me know how it goes:

• Reboot your Chromecast and Wi-Fi router.
• Reinstall the Google Home app.
• Do a factory reset and re-setup.

Thanks,

Kimy

[Muddi]

Hey DailyRich,

It's us again. I want to make sure you're all good — how did the steps go?
 

Cheers,

Muddi

[Muddi]

Hi there,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi