Chromecast No signal blinking white

[mesiry_4]

Hi,

I bought a chromecast 4 months ago and it worked fine. However' suddenly it won't connect to any tv and keeps blinking white and not showing anything on the screen (no signal). I tried to add the device on google home but I cannot find it. I tried factory resetting but still having the same isse. 

Appreciate your assistance.

[Juni]

Hi mesiry_4

Thanks for reaching out, what Chromecast device are we working on? Give the steps below a try and let me know how it goes:

1. Plug in your Chromecast into a different HDMI port on your TV.
2. Reboot your TV and Wi-Fi router.
3. Reset your Chromecast.

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,

Juni

[mesiry_4]

Unfortunately It didn't work. Also, please note that it was previously connected to a different Wifi network.

[Kimy]

Hi mesiry_4,

Thanks for trying the steps. We need to isolate it now by testing it on a different TV. Let us know how it goes.

Regards,
Kimy

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[mesiry_4]

Chromecast works on specific hdmi ports on specific TVs, Also, it takes a lot of time for the TV to display chromecast menu

[Juni]

Hi mesiry_4,

Got it. If this was connected to a different network before the issue started, there is a possibility that it has something to do with it. Try using another network and observe if it makes a difference.

Best,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Muddi]

Hey mesiry_4,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi