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Chromecast OS looks incomplete

fadajwol
Community Member

So couple weeks ago i made a post about my chromecast with google tv os looking incomplete and i got a suggestion that it looked like i was in app only mode... I checked and no im not in app only mode and it still looks like this unfortunately. It doesnt have the rest of tabs such as for you, movies, shows. ect please help

IMG_0591.jpg

7 REPLIES 7

Kimy
Community Specialist
Community Specialist

Hi fadajwol,

 

Thanks for posting here in the Google Nest Community. What country are you from? Depending on the country/region, the full interface of Google TV can be experienced in supported countries. I look forward to your response.

 

Thanks,

Kimy

fadajwol
Community Member

Jamaica. **bleep** maybe i shoulda looked into that before i bought it

 

Kimy
Community Specialist
Community Specialist

Hi there,

 

Thanks for your reply. Google TV is not available yet in your country, our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep an eye on the Google Nest Community page for any updates.

 

Please let me know if you have other questions or concerns, as I will be locking this in 24 hours if I don't hear back from you again. Feel free to start a new thread, and we'll be happy to help.

 

Regards.

Kimy

fadajwol
Community Member

"our team is working hard to deliver the best experience for our users" yea sure, google doesnt care about what their customers got to say everyone knows that

 

Kimy
Community Specialist
Community Specialist

Hello fadajwol,

 

We understand and respect your opinion. As much as Google wants to operate in certain countries/regions, there are factors that delay and, in some cases, prevent this. Government approvals, differences in applicable laws, taxation, local partnerships, and asset safety (employees, products, facilities, etc.) are just some of the factors among many.

 

Let me know if you have any questions.

 

Best,

Kimy

Kimy
Community Specialist
Community Specialist

Hi there,

I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

Regards,
Kimy

Kimy
Community Specialist
Community Specialist

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,
Kimy