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Chromecast Remote Right Button Stopped Working

thrillho33
Community Member

Just bought a Chromecast from an authorized dealer (Elgiganten) a couple of months ago, and the right-click button on the remote stopped working today. I can't fill out the warranty form because my country (Denmark) is not listed there. How can I ask Google to fix this?

1 REPLY 1

Alex_S
Community Specialist
Community Specialist

Hi thrillho33,

 

I’m sorry to hear about the trouble you’re experiencing with the Chromecast Voice Remote. Have you already tried to factory reset it?


Regards,
Alex