Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Chromecast Remote Skipping

Community Member

My voice remote skips when you use the d-pad to move selection. If I try to go one app over, sometimes it will go 4 or 5 apps over. I've reset it, re-paired it, new Batts, etc.


Really annoying problem 


Community Specialist
Community Specialist

Hi CaleJames,


Thanks for posting and for being a step ahead of us. Since you’ve already attempted to factory reset your remote, let’s try this workaround and let me know how it goes:


  • Remove the batteries and give it a 2 to 3 minute rest.
  • While the batteries are out, press and hold down the power button for 15 to 20 seconds to fully drain any static power left on the chipset/motherboard of the Chromecast Voice remote, then release the button.
  • Let the remote rest again for 2 to 3 minutes. Take this time to unplug the Chromecast device from power and give it a 1 minute rest before you plug it back in.
  • Test it and observe.
  • If it persists, you can factory reset the remote one last time and pair it again.