Brand new device. At startup I got to the point where I couldn't connect to WiFi (maybe due 2,4Ghz). AFter that I wanted to perform factory reset from the device.
Led status: solid white for 15s, dark for 1s, orange for 5s and so on, so on
Problem: can't factory reset the device with the button. I hold the button for a long time and I have still the same blinking sequence as described. No orange flashing, nothing like that.
ALso I don't see device in the Home app.
Also the sequence on the TV set: it goes from Google logo to remote picture in such sequence
1. What should I do?
2. Is the device busted?
I spent significant time reading the forums, watching videos not finding the solution
Thanks, please help
Thanks for reaching out and for providing detailed information of the issue. Please try the steps listed below:
Let me know how it goes.
So this device is annoying.
I managed to overcome some of the issues by turning off the 2.4GHz network.
I managed to configure the device to the pointwhere I fail to connect to WiFi at the step when you have to enter WiFi password. Device does not connect to the wifi. I do all the tips from the troubleshooting and those do nothing.
Hey there bartek7,
Here are the two ways you can use to factory reset your Chromecast with Google TV, feel free to try either option:
Let us know if that works for you, we're always happy to help out.