Chromecast not connecting to wi-fi on TCL Roku tv

[lx2]

I have a 55 inch TCL Roku tv.  I purchased chromecast with Google Tv because I need to access a website on this tv.  (Roku does not provide an app for web browsing.)  During setup, I cannot get chromecast to connect to my wi-fi.  I have 3 other non smart tv's and chromecast will connect fine on these.  I also have a 32 inch TCL Roku tv and chromecast connects to it also.  Seems to be a problem peculiar to this tv.  It is a TCL55R635.   I've tried the obvious (restarting, factory reset, rebooting the modem, setting up the tv with a wired internet connection.  Any ideas?

[lx2 · Accepted solution]

Nevermind.  Factory reset of Roku tv fixed it.

[Jeran]

Hey there lx2,

I'm glad to hear that a factory reset fixed that issue! In that case, did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey lx2,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran