01-31-2023 11:00 AM
I have had a D link router for a few years, ever since I bought my Vizio TV and there have never been issues with casting. The Vizio TV has a Chromecast built in. However last week after upgrading to a new router the tv is showing as connected to the new wifi but the Vizio smart cast app and casting in general are not working. The cast symbol is not even showing in apps. I re connected my older router and it works again when using that router wifi with the TV. How do I make casting work on the new router?
02-04-2023 09:10 AM
Try these steps:
If none of the steps above help, factory reset your Chromecast and then retry setup. You may also want to try setup using a different phone or tablet, just to test, if you have one.
02-07-2023 09:41 AM
Hi there,
Thanks for sharing some helpful steps, davidking — I appreciate it!
Charan0412, we hope that helps but if the issue persists, please reach out to your TV manufacturer for additional help.
Regards,
Jennifer
02-10-2023 02:14 PM
Hi folks,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
02-11-2023 05:28 AM
Thank you for your suggestions. A complete reset of the router did the trick and it is working fine now.
02-12-2023 07:06 AM
Hey Charan0412,
Awesome! Glad to hear that this has been sorted out and thanks for keeping us in the loop. Let us know if you still have questions and concerns otherwise, we'll be locking this thread after 24 hours.
Thanks for lending a hand, Princess.
Best,
Jennifer