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Chromecast remote not working

Dad61
Community Member

I have google tv and my chromecast remote will not work, I have changed batteries and it will still not work. 

1 REPLY 1

aperezdeleon
Community Specialist
Community Specialist

Hi there CBlack,

 

Thanks for reaching out and allowing us to help you out.

 

Because you've already checked your remote's batteries, here are a few steps you can try to troubleshoot the issue:

 

  • Follow this article on how to Reboot your Chromecast.
  • Make sure the battery compartment doesn't have any leakage or oxidation that might prevent the battery contact
  • Unpair and reset the voice remote by going to Settings>Remote and Accessories>Chromecast Remote>Forget

Keep me posted if these steps work for you.

 

Regards,

Angel.