cancel
Showing results for 
Search instead for 
Did you mean: 

Chromecast tv

Steve007
Community Member

Chromecast TV  has suddenly stop going to the right only had about 2 weeks, up down left not an issue any ideas??

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there Steve007,

I am sorry about the late response, thank you for being patient! Were you able to fix that remote issue? If not, I'd be happy to help out, since I know you need all the buttons to work properly! Let me just ask you some questions about what's happening:

  • What is the firmware version of your Chromecast?
  • What type of TV do you have?
  • Have you tried factory resetting the remote?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Steve007, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran