Chromecast w/ Google tv and usb c hub power supply

[SogyBanjotime99]

I just updated to Android 12. Unfortunately, I can’t reconnect my usb c hub back with my thumb drive. Whenever I seem to reconnect the hub it seems as though my it requires more power than before. Why is this? How come it didn’t happen before? Also why doesn’t a device like this have more storage and memory for all of my streaming apps?

[Jeran]

Hey there SogyBanjotime99,

I apologize for the late response, and thank you for being patient! Were you able to fix that USB hub issue? If not, I'd be happy to help you out. What kind of USB hub are you using? According to this article, to expand your Chromecast’s storage, you’ll need a:

• Compatible USB-C hub with a power delivery port.
• USB-C charger (higher than 1.5A / 7.5w).
• Portable storage device, such as a USB stick or SD card.
  • If you use a USB storage device, use USB 2.0 or greater speeds.

I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

[Jeran]

Hey there SogyBanjotime99,

Do you have any more questions that I can address? 

Thank you,
Jeran

[SogyBanjotime99]

I have a 30w anker power supply and usb c hub to a usb-2 flash drive. It use to work.

[Jeran]

Hey there SogyBanjotime99,

There was a recent update to the Chromecast with Google TV's firmware. Would you be able to update your Chromecast and try using that power supply again?

Best regards,

Jeran

[SogyBanjotime99]

Currently using the provided power supply and there is no update available.

[Jeran]

Hey there SogyBanjotime99,

Were you able to check for that new Chromecast with Google TV update?

Thank you,
Jeran

[Jeran]

Hey SogyBanjotime99,

Do you have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

[SogyBanjotime99]

What do you suggest if it is showing that there is no update available?

[SogyBanjotime99]

Any updates, suggestions, or communication around this issue?

[Jeran]

Hey there SogyBanjotime99,

The Chromecast with Google TV firmware update should have been rolled out by now. In this case, it may be better to speak with Chromecast Support, as they would have more tools to look deeper into this issue. If you don't mind, would you be able to fill out this form to have them reach out to you via email?

Best regards,

Jeran 

[Jeran]

Hey there SogyBanjotime99,

Did you have a chance to fill out that form I provided?

Thank you,
Jeran

[Jeran]

Hey there SogyBanjotime99,

Thank you for filling out that form! You should have someone from Chromecast Support reach out to your e-mail in a few days, so keep an eye out. In the meantime, unless you have any further questions for me, I'll go ahead and lock the thread in 24 hours.

Best regards,
Jeran