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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 426 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27417 Views
  • 0 replies
  • 12 kudos

Chromecast

HiI have been using my chromecast for more than a year now, today while watching a movie it just disconnected and went to the photo screen. I have reset my router, I have reset the chromecast, I have uninstalled the home app, but nothing, I can't get...

Resolved! There was a glitch, please try again in a few seconds

My smart tv will randomly say things like "There was a glitch, please try again in a few seconds" in the middle of the night. It will be 3am and we haven't touched the tv since the night before and it will wake us up very abruptly yelling these error...

Google Nest Mini creates a new network

Hello, I have a little problemMy Google Nest Mini connects to wifi, but when the connection is lost creates a new network. Is it possible to disable the creation of this new network or protect and hide it?

RadekIoT by • Community Member
  • 927 Views
  • 3 replies
  • 0 kudos

Resolved! Accident

So I have a chrome cast 1st or 2nd gen. I needed to change the WiFi that it was connected to and accidentally removed the device from my googlehome app instead of the WiFi but now my chrome cast is stuck on a reconnect me screen and I can’t find it w...

Abzdot by • Community Member
  • 3208 Views
  • 9 replies
  • 0 kudos

Resolved! Time zone issues

We are having trouble with the time zone or location without Google Chrome cast it’s showing Sydney times and Sidney shows when watching channel 97 or 10 and we want to be able to see the Brisbane shows not Sydney shows can you tell me what to do and...

Stevolas by • Community Member
  • 7323 Views
  • 3 replies
  • 0 kudos

Can’t connect to Wi-Fi

I’m having trouble connecting the chromecast to my wifi. 

Evelyn by • Community Member
  • 1011 Views
  • 3 replies
  • 0 kudos

Resolved! Kids account on google tv wont load on new device

I have chrome cast with google TV on other tvs and I'm try to set up a new device for kiddos and he already has a kiddos profile on other devices but new device won't set up it keeps saying try again later and have been trying again later for a coupl...

Shermco by • Community Member
  • 2958 Views
  • 3 replies
  • 0 kudos

Resolved! Need new chromecast cord

My cat chewed through the cable that connects my chromecast to the outlet. Where can I find a replacement?

Resolved! 2nd tv

How do I stream Chromecast to a 2nd tv?

Realman55 by • Community Member
  • 3329 Views
  • 12 replies
  • 0 kudos
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