Chromecast with Google TV 4K not showing option for 4K

[Jasar]

My new CCwGT isn't showing any options for 4K resolution in the display options. The only resolutions available are 480p, 720p, and 1080p. It's plugged into an HDMI port that's 4K capable with HDCP2.2

[Arthur_Gray]

What TV do you have? 

I am sure we can get it fixed. My TCL Roku 6 series has "glitched" before and stuck to 1080p. It turned out there was a glitch with the Dolby Vision "low latency" setting. 

I had to change it to "Standard" and reboot both my TV and the Chromecast. It messed up a couple of times after but an update fixed it.

Make sure you are running the latest updated software, as well. 

[carguy143]

Make sure your TV settings for the HDMI port are set to 'enhanced'. Without this, my chromecast would only work at 30fps.

[Jeran]

Thank you for helping out on this thread, Arthur_Gray and carguy143!

Hey there Jasar,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

[Jeran]

Hey there Jasar,

Do you have any more questions that we can address? 

Thank you,
Jeran

[Jeran]

Hey Jasar,

Do you have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran