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Chromecast with Google TV Setup

lookoutpapa
Community Member

We recently purchased a Chromecast with Google TV 4K.

I'm having problems with the initial set up.  The remote will not respond to the TV. 

I've re-set the Chromecast, both by button and unplugging. 

I've tried re-pairing  the remote to the Chromecast. I've tried different batteries in the remote. I can only turn off the TV with the remote. After several minutes Netflix, freevee and Hulu adds and features re displaying, so it appears to be connecting to the internet. 

On the initial power on the screen displays "What's new on Fire TV". "Security and bug fixes". 

"This release includes security fixes for FireTV, in addition to non-security updates and bug fixes". 

The remote will not respond to any key to continue except for TV power. 

4 REPLIES 4

RXShorty
Gold Product Expert
Gold Product Expert

Hi @lookoutpapa 

Looks like you are looking at the wrong device that is connected to your TV.
If the screen displays something about the Fire TV you are connected to an Amazon device.

The Google TV does not have any Fire TV updates or whatsoever.

Please check if you are using the Google TV device and the right HDMI channel on your TV. 🤗

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, RXShorty!

Hey there lookoutpapa,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there lookoutpapa,

Do you have any more questions that we can address? 

Thank you,
Jeran

Jeran
Community Specialist
Community Specialist

Hey lookoutpapa,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran