09-03-2022 02:34 PM
I'm having a problem with charm cast TV I put in my bedroom TV internet erases it and just adds Master TV how do I keep the bedroom TV connected if anybody can help I appreciate it thank you
09-07-2022 10:10 PM
Hi Sammi4,
Thanks for reaching out. Let's check this further.
To confirm, has your Chromecast been disconnected to the network? If yes, how far is it from the Wi-Fi router? Are there any recent changes in your Wi-Fi network? Please move the devices closer to each other. Reboot your Chromecast and Wi-Fi router. Resetting your Chromecast might also help.
Keep me posted.
Thanks,
Jennifer
09-10-2022 10:20 PM
Hello there,
It's me again. I want to make sure you're all good — how did the steps go?
Regards,
Jennifer
09-11-2022 10:43 PM
Hey Sammi4,
I haven’t heard from you in a while so I'll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer