cancel
Showing results for 
Search instead for 
Did you mean: 

Chromecast with Google Tv USB issues

ElNasir
Community Member

Hi, 

Since the last update in July. 

I cannot access USB files and I cannot use the apps on my usb storage or move apps to USB storage. Anyone have a fix in this issue please? 

7 REPLIES 7

JenniferV
Community Specialist
Community Specialist

Hi ElNasir,

 

Thanks for reaching out. You could try to reboot your Chromecast and USB Hub. Resetting your Chromecast might also help. You may also try to use a different drive or hub to isolate the issue.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello there,

 

How's it going? Did those steps help?

 

Thanks,

Jennifer

Hello,

The recent update has made it impossible to force apps without a manifest of being able to be written to external storage to function, when they are installed on an external USB stick. The solution you gave did not help. Also, if you attempt to hover over a USB drive that is not formatted as a system drive in settings, the OS automatically returns you to the default screen. These are few things I have observed so far. Pls these issues should be addressed with an update.

Thanks,

Nas

JenniferV
Community Specialist
Community Specialist

Hey there,

 

Understood and thanks for trying the suggested steps. We'd like to further check this — could you fill out this form and let us know once you're done?


Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi ElNasir,

 

We haven't received your form — were you able to fill it out?

 

Thanks,

Jennifer

Hi Jennifer,

 Sorry, I'm having a busy week already. I just got out of bed to fill out the form when I received your last message.

 

Thanks,

ElNasir

JenniferV
Community Specialist
Community Specialist

Hey there,

 

No problem at all. We got your form — thanks for filling it out. Keep your lines open as our team will reach out to you via email anytime soon. 

 

Also, please continue the conversation there as this thread will be locked after 24 hours.

 

Regards,

Jennifer