Chromecast with google Tv, remote battery drains in a day

[Trebeca]

For a few weeks now, I am having the strange issue where the remote control batteries drain withing a day.

I am using rechargeable batteries, good brand and always fully charged. 

I have 2 Chromecast, one in the living room and one in the bedroom, I swapped remotes between Chromecasts with no change, using the same rechargeable batteries brand with both remotes.

I tried resetting the remote, checking for firmware update, checked for stuck buttons...

I don't know what to try next.

[Ento]

I'm experiencing the same problem. Luckily I bought a pack of four AAA rechargeable batteries and change them every day.

[Alex_S]

Hi everyone,
 

I’m sorry to hear about the trouble you’re experiencing with your Chromecast Voice Remote. I wanted to confirm, is this how you did the factory reset? Try as well to unplug the USB-C connection from the Chromecast device to disconnect it from the power source. Leave the device unplugged for one minute, then plug it back in.
 

Let me know how it goes.

Regards,
Alex

[Trebeca]

Hi Alex_S

I contacted a Google representative and after describing the issue and the troubleshooting I tried he decided to rma de chromecast and remote. 

Today I received an email that a replacement has been shipped

Thank you for your time.

[Alex_S]

Hi there,
 

Thanks for the update! I’m glad to hear that this has been sorted out. Should you have other questions or concerns about Chromecast devices, you know where to find us. We’ll be more than happy to assist you.

Best,
Alex