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Chromecast with google tv stuck on loading screen

Abeuta
Community Member

Same issue from a older poster. Reset button don't work. I tried everything and it won't go pass this screen. Please help!

thread-116645618-10469527859196710668.jpg

@Jeran B. 

 

Heres the older post by someone else having this issue. https://support.google.com/chromecast/thread/116645618/chromecast-with-google-tv-stuck-on-loading-sc...

4 REPLIES 4

Abeuta
Community Member

@jeranb.

James
Community Specialist
Community Specialist

Hey everyone,
It appears like this thread hasn't been updated, so I'm going to go ahead and lock it. If anyone has any other questions or concerns, feel free to create a new post.

Thank you,
James

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Hi there, quick question have you done a full factory reset on this? 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran