06-19-2023 08:06 PM
My Chromecast won’t connect to my 5G networks but connects to 2.4Ghz one’s fine. Is there a solution?
06-21-2023 05:57 AM
"5G" is usually used to denote a cell phone communications standard. "5Ghz" is usually used to denote a WiFi communications frequency. I believe your "5G" should be a "5Ghz". Sorry but I don't have a solution for you except to say that my Chromecast with Google TV (4K) does see and connect to my 5GHz WiFi so it is capable of doing so.
06-21-2023 07:47 PM
Hey there,
Thanks for the help, @bsmorgan.
@jrashidd, let’s further look into this. What version of Chromecast device do you have? Are you getting any message when connecting it to the 5 GHz band?
I’ll look forward to your response.
Regards,
Alex
06-22-2023 03:36 AM
I have the Chromecast 4k it gives an ip configuration error when connecting to 5ghz networks
06-25-2023 03:02 PM
Hello jrashidd,
Chromecast with Google TV 4K can operate on 2.4 GHz and 5 GHz. It should be within 20 feet or as close as possible to the mobile device used for setup, and equally close to the Wi-Fi router. Close proximity allows for the best Wi-Fi connection possible.
Let’s try to do these steps:
Best,
Alex
06-28-2023 03:27 PM
Hi jrashidd,
Checking in — have you tried the troubleshooting steps that I suggested? Let me know if that did the trick or not, so we can try something else.
Thanks,
Alex
06-29-2023 03:43 PM
Hi there,
I'd like to bump in here and make sure that you’ve seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.
Regards,
Alex