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Chromecast won't connect unless i reset it every time i use it

KevBone
Community Member

Every time I use my Chromecast I have to reset it. No problems casting from it when it's connected but that's the problem. When I go to set up a device it can't find it until I reset the Chromecast. In this scenario every time I do that all the rooms that were assigned are erased. Of course they're using the same WIFI, that's why when it's reset it works. It never used to do this, I could move it from room to room and just click on the room now I have to reset it every single time. Now I'm thinking about moving away from Chromecast and finding a different streaming device as the Chromecast may be outdated now!

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there KevBone,

I apologize for the late response, and thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help you out. When this problem occurs, what color is the LED light on the Chromecast? If the Chromecast is running into an error, it could appear via this light. Follow the link I've provided to see what troubleshooting steps you're told to follow with your corresponding light. 


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

LovelyM
Community Specialist
Community Specialist

Hello KevBone, 

I'm checking in to see if you were able to do the steps above. I want to make sure everything is covered on your end, so let me know if you still need help.

Cheers, 
Lovely

Dan_A
Community Specialist
Community Specialist

Hey there,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

 

Kind regards,

Dan