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Chromecasts unable to play continuously

Kenny10Bellys
Community Member

We have a number of screens in our gym at work and we bought 6 Chromecasts in order to stream various channels without audio.  We set everything up and it's streaming internet channels just fine.  When we come back the next day they are all sitting at the home screen with wallpaper & time.  We have been into the settings and turned off all the timers and power savers we can find and still we cannot get them to stream for any length of time.

Are we missing some setting here or are they just not capable of staying on for more than a few hours?  Anyone else run into this issue?

5 REPLIES 5

Kimy
Community Specialist
Community Specialist

Hi Kenny10Bellys,

 

Thanks for posting here in the Google Nest Community. A few questions: what Chromecast device are you using? If it’s a Google TV version, were you trying to play from installed apps or cast from a source device? Are you casting from mobile apps or from websites using the Chrome browser? I look forward to your response.

 

Thanks,

Kimy

Kenny10Bellys
Community Member

Hi there.  The devices are Chromecast HD with Google TV.  We tried several channels on Pluto TV, we tried to get BBC news 24 and a couple of other apps I  can't remember right now.  We would return in the morning to find the units either blank or sitting on the 'ambient' screen showing screensaver and time.  Nothing we tried over several days seemed to stream continuously.  We would like something to play on the screens as background in a gym & canteen without us having to intervene every day.

Kimy
Community Specialist
Community Specialist

Hi there,

 

Thanks for the details. Since this is happening on all of them, I don’t think it’s with the Chromecast devices. Things that are common to all of them are the network/WiFi and power. Check for a possible interruption or interference. You may need to further investigate this. Let us know what you find out. We look forward to your response.

 

Regards,

Kimy

Kimy
Community Specialist
Community Specialist

Hi there,

I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

Regards,
Kimy

Hey folks,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Best,

Princess