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Connecting…connected…something went wrong?

WilliamWinkel
Community Member

“Living Room TV may be set up, but we could not communicate with it from your iPhone. Make sure that you have enabled local network access in your iPhone’s privacy settings. Then try again.”

 

  • What version of iOS is your iPhone running?

-15.6.1

  • Have you already tried a factory reset on the Chromecast?

-yes 

First, on your iPhone's home screen (for iOS 14 or later):

  1. Tap Settings.
  2. Tap Privacy
     

     

    Local Network. You’ll find a list of apps.
  3. Turn on Local Network Access for the app(s) you would like to allow access to your network. This will allow permissions for your device to discover Cast-enabled devices.

-Already enabled 

If that doesn't resolve the issue, You can also try to manually connect to the Chromecast SSID. Here's how:

  1. Go to the iPhone’s Settings
  2. Open WiFi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.)
  3. Go to the Google Home app and try to set up again.

-connect to chromecast ssid

“You are currently not on the same Wi-Fi network as your device. Please connect to the appropriate Wi-Fi network to resume setup.”

-connect to the listed network the chromecast is connected to

“connecting to WiFi….. 

connected

something went wrong

Living Room TV may be set up, but we could not communicate with it from your iPhone. Make sure that you have enabled local network access in your iPhone’s privacy settings. Then try again.“

 

 

4 REPLIES 4

JenniferV
Community Specialist
Community Specialist

Hi WilliamWinkel,

 

Thanks for reaching out and for being a step ahead of us. Try the additional steps listed below:

 

  1. Uninstall and reinstall the Google Home app.
  2. Reboot your Chromecast device.
  3. Reboot your Wi-Fi router.
  4. Reboot your mobile phone.
  5. Try a different mobile device, if one is available.
  6. Factory reset your Chromecast device.

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

How's it going? Did those steps help?

 

Regards,

Jennifer

Juni
Community Specialist
Community Specialist

Hi there,

 

We haven’t heard back from you, I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

We haven’t heard back from you, I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Thanks,

Juni