Continue watching not updating

[imageek]

Half of the shows in my continue watching are not updating in over a a week,  don't have the screenshots and I can't long press and remove them. they come right back as soon as I do. I have tried restarting the device a couple of times and it's still the same behavior

[imageek]

Correction. they are all not updating and I can't remove them all they come back. half of them don't have a screenshot just a grey rectangle instead

[JenniferV]

Hello imageek,

Thanks for reaching out and I'm sorry to hear about that. What type of Chromecast with Google TV do you have, is it the 4K or HD model? Please reboot your device and plug it into a different HDMI port on your TV. Also, make sure the software version of your device is updated.

If the issue persists, perform a factory reset on your device, then test again. 

Regards,

Jennifer

[JenniferV]

Hey there,

How's it going? Did the steps help?

Thanks,

Jennifer

[Jeran]

Thank you for helping out on this thread, Jennifer!

Hey there imageek,

I'm just checking up on this thread, do you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Best regards,
Jeran