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Couldn't download system update 220621.019.A2

BernaldoBarrena
Community Member

I have a Chromecast with Google TV (the 4K version) and I am encountering this error when trying to update the device to Android 12. Tried rebooting, checked my internet speed etc. Still unable to install. Any thoughts?

5 REPLIES 5

BlakeBobbie
Community Member

Same here. I dont know why. 

Rags
Community Member

I have the same device and faced the same issue.  So I did a factory reset without any apps. I uninstalled pre installed apps like YouTube etc too and then tried the update to v12. Which worked for me. And able to update from v10 to v12

Jeran
Community Specialist
Community Specialist

Hey there,

I'm just checking up on this thread, does anyone have any more questions or need any additional help? 

Thank you for helping out on this thread, Rags!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Does anyone have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey y'all,

Does anyone have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran