Cromecastvideo

[Chantal1]

Ik heb alles in orde gedaan en het scherm van mijn tv is zwart met cromecast.com/set erop 

Ik heb het op mijn gsm in orde gedaan en nu weet ik niet wat ik moet doenmvg

[JenniferV]

Hi Chantal1,

Thanks for posting and sorry to hear that you are having an issue with your Chromecast. Let's check on this further.

A few questions:

• What type of Chromecast device do you have?
• What's the LED light status in your Chromecast?
• Has the Chromecast ever worked with the TV?
• Is the Chromecast plugged in correctly to the TV and power source?

You can try to reboot your Chromecast and after doing that, please choose one that best describes what appears on your TV screen. Check the info here.

Keep me posted.

Thanks,

Jennifer

[JenniferV]

Hey there,

It's me again. How's it going with your Chromecast? Did those steps help?

Thanks,

Jennifer

[JenniferV]

Hi Chantal1,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

[Jeran]

Hey there!

We haven't heard back from Chantal1, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran