Did i waste $40?

[CarolinHumboldt]

My chromecast remote did not setup correctly.  Now nothing works.  I have a hisense roku tv. Am i wasting my time on this and should I just go get my money back?

[David_K]

Try these steps:

1. Remove the batteries from the remote.
2. Using your phone or other remote to navigate, go to Settings > Remotes & Accessories.
3. Select your remote and choose to Forget it.
4. Choose Pair remote accessory to start a new pairing.
5. Hold the home button on the remote down and re-insert batteries while holding the button down. 
6. The remote should be detected on the right side of the screen. Use your alternate remote to select it to pair it.

In most cases, your remote will pair automatically after you insert the batteries. If it doesn’t, follow the steps on the TV screen, or press and hold the Back and Home buttons on the remote for 3 seconds.

[Dan_A]

Hi folks,

Thanks again for helping here, @David_K. @CarolinHumboldt, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.

Best,

Dan

[Azarco]

Hey CarolinHumboldt,

We wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.

Thanks,

Alex

[Azarco]

Hello there,

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Regards,

Alex