04-04-2023 01:55 PM
I recently bought a secondhand CC Audio. I can't check the firmware because I can't find Settings on the Home app. Can't even do that for my Googletv. I follow the instructions but the Settings button doesn't appear.
04-05-2023 09:56 AM
Once you CC Audio is setup and running, go into the Home App, tap on the device, tap on the gear icon in the top right corner, then tap on Device Info. The very bottom of the screen that comes up has Technical Information and says "Cast Firmware:" in that area. Note: this is using the Android version of the Home app.
After a few minutes of connecting to the network, your Audio will check itself, auto-update, and reboot if necessary. There is nothing you need to do.
04-05-2023 05:19 PM
I do all that but the gear icon doesn't appear.
04-06-2023 02:44 PM
I have posted the problem to Google but still waiting for a reply.
04-18-2023 11:18 PM
Hey Moahunter,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.
Cheers,
Muddi
04-14-2023 09:11 AM
Thank you for helping out on this thread, Byteguy!
Hey there Moahunter,
I'm just checking up on this thread. Were you able to get assistance from Google Support already, or do you still need some help?
Best regards,
Jeran
04-17-2023 11:09 PM
Hi there,
It's been some time since this thread was updated. Does anyone here need assistance?
Cheers,
Muddi