cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Forgot chromecast in a hotel room - can other people see my personal info?

luckygirl
Community Member

I forgot my chromecast while on vacation - left it plugged into the hotel room tv. Can someone else use it and see my personal info? I assume you can't do a remote factory reset... I don't have the physical chromecast anymore. Is there anything else I should do to remove personal google account info from the device? Thanks!

5 REPLIES 5

JillG
Diamond Product Expert
Diamond Product Expert

Hi @luckygirl 

Sorry about your Chromecast.  Anybody who now tries to use it will need to do a full factory reset it so your info is safe. You can also reset your Google and related passwords if you want to be extra careful.

luckygirl
Community Member

Ok, great thank you @JillG - I will do that!

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Thanks for the help, JillG.

 

luckygirl, it's us again. We want to check if you still have questions and concerns. Feel free to let us know if you do.

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello luckygirl,

 

It's us again. We want to check if you still need help — we're always here for you!

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey luckygirl,

 

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer