01-01-2023 10:59 AM
I forgot my chromecast while on vacation - left it plugged into the hotel room tv. Can someone else use it and see my personal info? I assume you can't do a remote factory reset... I don't have the physical chromecast anymore. Is there anything else I should do to remove personal google account info from the device? Thanks!
01-01-2023 11:24 AM
Hi @luckygirl
Sorry about your Chromecast. Anybody who now tries to use it will need to do a full factory reset it so your info is safe. You can also reset your Google and related passwords if you want to be extra careful.
01-02-2023 08:08 AM
Ok, great thank you @JillG - I will do that!
01-05-2023 09:13 AM
Hi there,
Thanks for the help, JillG.
luckygirl, it's us again. We want to check if you still have questions and concerns. Feel free to let us know if you do.
Best,
Jennifer
01-08-2023 10:02 AM
Hello luckygirl,
It's us again. We want to check if you still need help — we're always here for you!
Regards,
Jennifer
01-09-2023 11:45 AM
Hey luckygirl,
We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer