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Google Chromecast - stopped working

donnarey2
Community Member

We installed chromecast a few weeks back - all worked!

 

Yesterday- it stopped

 

I have factory reset the chromecast device, I have reboot our routers, I have togged Local Access Network - on and off, I have bluetooth on

I get all the way through a new set up  on google home-- it says connected to Wifi

BUT _ if I try to find it on google home OR cast - device not found/

 

??? anyone?

 

 

1 Recommended Answer

djtetei
Bronze
Bronze

Did you hard reset the Chromecast device?

With the Chromecast plugged into the TV, hold down the button on the side, waiting for the LED to start blinking orange.

Once the LED steadily turns white, release the button, and the Chromecast will reboot to complete the reset process.

View Recommended Answer in original post

3 REPLIES 3

djtetei
Bronze
Bronze

Did you hard reset the Chromecast device?

With the Chromecast plugged into the TV, hold down the button on the side, waiting for the LED to start blinking orange.

Once the LED steadily turns white, release the button, and the Chromecast will reboot to complete the reset process.

donnarey2
Community Member

I had reset several times. Finally got it back up. Thix

Jeran
Community Specialist
Community Specialist

Hey there!

It looks like djtetei was able to help out donnarey2, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran