09-14-2022 12:20 AM
I recently bought a Google Chromecast Google Chromecast with Google TV - 4K with remote Streaming device White, and i lost my remote. In the process of setting it up and pairing it with my mobile I had to do a force factory reset resulting it to almost a device that cannot be used any further. Is there a way, I can use this? How to set it up without a remote. Please help me
09-14-2022 07:51 AM
i also cant set my google tv up as i lost remote and accidently reset google tv wiping the Wi-Fi it was connected with.. now i have no way to set up google tv as it requires initial setup to have remote to connect to your wifi for the first time
09-14-2022 11:47 PM
Hi. You can download a Bluetooth remote from the Google Play store to your mobile device and try that
09-15-2022 01:47 AM
Hi, thanks for the help. Could you please share the app name? Also, will it help pair or help with initial setup since i did a factory reset
09-15-2022 11:17 AM
Hi again. I don't have any particular recommendation. I would suggest search Bluetooth remote on play store and see which works and which one you like.
The second question I'm not entirely sure of as I have not done that before. Might be one to try and see and post here if it works!
Have you got a friend with a remote you could borrow for the initial setup?
09-18-2022 11:15 PM
Thanks for the help here, Jch12.
Neo2808 and 314, the setup of the Chromecast with Google TV only relies on the Chromecast Voice Remote. If you lost your Voice Remote, you can visit our Google Store to purchase it. Also, you may try the suggested step provided by Jch12, but please take note that this may or may not work.
09-21-2022 11:15 PM
Hello Neo2808 and 314,
It's me again. I wanted to check if you still have other questions and concerns. Feel free to let me know if you do.
09-21-2022 11:40 PM
I couldnt find the remote at playstore, so the issue still remains as is
09-22-2022 11:27 PM
I understand. Using a third party app in place of the physical Voice Remote isn't guaranteed to work on setting up the Chromecast. It's still best to purchase a new Voice Remote to set up the Chromecast with Google TV. Again, you can visit our Google Store to purchase a new Voice Remote.
09-22-2022 11:35 PM
Could you please share the product link with me for purchase.
09-22-2022 11:37 PM - edited 09-22-2022 11:38 PM
Also, it doesnt show international shipping and my location is Dubai, UAE
09-26-2022 03:32 PM
I'm sorry for the late response. I'm afraid we do not have a Google Store in Dubai. May I know where you purchased your device?
09-29-2022 04:55 PM
I don't want to be a nudge but I'd like to check if you still need help or have other questions and concerns. Don't hesitate to reach back if you do.
09-30-2022 04:56 PM
I haven't heard from you in a while so I’ll be locking this thread if there’s no update within 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.