Google TV and anynet

[michaeldufour]

Hi

Since 3 weeks the connections with chromecast and my Samsung TV (Anynet) no longer work. CEC Anynet from my TV is active same thing for chromecast. I changed the hdmi port from my TV but same thing. Last week Anynet have restarted to Word correctly for 5 days but stop again after that. 

[CT2]

Same issue here. Chromecast with gtv has been working fine with anynet on my Samsung tv for over a year then suddenly stopped working.

[JenniferV]

Hi folks,

Thanks for reaching out. Please toggle the CEC off/on in your TV settings and reboot your TV and Chromecast with Google TV. If the issue persists, plug in your Chromecast into a different TV screen that supports CEC. 

Let me know how it goes.

Thanks,

Jennifer

[michaeldufour]

I disable CEC on my samsung TV

I shut off the TV

I reopen the TV, set CEC to active.

No chromecast detected 

I shut off the TV and reopen same thing.

It's not possible to test with another CEC device sorry.

[JenniferV]

Hey michaeldufour,

Thanks for getting back to us and for trying the suggested steps. Could you please try to reset your Chromecast with Google TV and Chromecast Voice Remote, then check if the same issue will persist?

Also, you may try to reach out with your TV manufacturer. The firmware of your TV might need to be updated to make sure it's still compatible with the recent updates on your Chromecast with Google TV (4K).

Thanks,

Jennifer

[Jeran]

Thank you for helping out on this thread, JenniferV!

Hey there michaeldufour,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

[Jeran]

Hey everyone,

Does anyone have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

[michaeldufour]

Hi

the connection CEC anynet restart to work correctly without intervention of myself

[Jeran]

Hey there michaeldufour,

You got the CEC Anynet to work properly? That is good to hear! In that case, do you have any more questions that we can address today?

Best regards,
Jeran

[michaeldufour]

Hi no other questions but I hope that CEC continue to work fine. 🙂 

[Jeran]

Hiya michaeldufour,

No problem at all! In that case, I'll go ahead and lock this thread. If you have any more questions in the future, or if the issue resurfaces, feel free to create a new thread.

Have a good New Year!

Best regards,
Jeran