05-07-2023 11:13 AM
Stuck on G logo on tv. Reset button also not working. What should I do ? Please help me.
05-07-2023 11:24 AM
05-10-2023 02:32 PM
Hi folks,
Thank you for helping out, @MagicAndre1981.
@trmamun, I hope you've found the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.
Thanks,
Kimy
05-10-2023 06:43 PM
Google is just wasting your time, you won't get useful help.
05-11-2023 05:26 PM
Hi Alex-Hsu,
Thanks for reaching out. Did you try what @MagicAndre1981 suggested? Let us know if you have questions.
Regards,
Kimy
05-11-2023 10:33 PM
Did you see another THREAD?
Nobody got a solution to this problem.
I was lucky that this problem happened under warranty and the RMA was done.
But others weren't so lucky.
07-18-2023 09:13 AM - edited 07-18-2023 09:14 AM
Hi folks,
trmamun, sorry for the delay. Have you had the chance to contact our support team? I want to check if you have additional questions or concerns about your device. Let us know by updating this thread, and we're glad to assist you further.
Alex-Hsu, I’m glad you got a replacement for your Chromecast with Google TV (4K).
Regards,
Juni
07-21-2023 02:22 PM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
Thanks,
Juni
07-22-2023 02:23 PM
Hello there,
We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
Best,
Juni