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HBO Max does not play audio through Chromecast with Google TV's Bluetooth capability

TheTallestTree
Community Member

 

HBO max only plays through the TV or connected audio to the TV, not through the Bluetooth of Chromecast with Google TV. 

I have tested on multiple TVs, same thing across all devices. Netflix, Amazon, Disney+ and other apps all work through Bluetooth, but not HBO Max. 

Audio through the Bluetooth is vital to my viewing experience as I only listen with Bluetooth headphones. I really hope they update this soon so the audio works properly with the HBO Max App. 

 

1 ACCEPTED SOLUTION

GothamNY
Platinum Product Expert
Platinum Product Expert

Hey TheTallestTree, I'd reach out to support for HBO -- sadly, the app is lacking in so many ways and it's not a CCwGTV issue if others work properly. Sounds to me the codec is missing.

I've also found that when previewing a trailer on the TV, not with headphones, to determine whether I want to watch there's no sound for the trailer; if I choose to watch the show there's sound.

View solution in original post

4 REPLIES 4

GothamNY
Platinum Product Expert
Platinum Product Expert

Hey TheTallestTree, I'd reach out to support for HBO -- sadly, the app is lacking in so many ways and it's not a CCwGTV issue if others work properly. Sounds to me the codec is missing.

I've also found that when previewing a trailer on the TV, not with headphones, to determine whether I want to watch there's no sound for the trailer; if I choose to watch the show there's sound.

View solution in original post

Jeran
Community Specialist
Community Specialist

Hey there,

 

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

 

Just checking up,

Jeran

Bobf
Community Member

HBOMax used to work just fine for me.  But now it doesn't.  Video is just fine, but there is no audio at all.  I've tried all the reset things and the reinstall things to no avail.  Extremely frustrating.

Jeran
Community Specialist
Community Specialist

Hey there Bobf, 

 

If you'd be willing to start a new thread, so we can get more info on your side of things, that'd be awesome! I'm going to go ahead and lockup this thread since we haven't heard back from TheTallestTree in a few days. If anyone has any more questions or concerns, feel free to make a new thread.

 

Thank you for your help, GothamNY!

 

Best regards,

Jeran