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I can not install Disney Plus or HBO max in my new Chromecast with Google TV

NeuralArcade
Community Member

I cant download those apps and I get an error that my ccwgtv isn't compatible. I have updated my chrome cast to the latest version.

8 REPLIES 8

Vlady
Community Member

I have the same issue. You need to install it from APK mirror

robus_pl
Community Member

Sometimes it depends on the country you are. 

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help here, Vlady and robus_pl.

 

NeuralArcade, how's it going? Did you manage to download the apps?

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello NeuralArcade,

 

It's me again. I wanted to check if you still need help. Feel free to let me know if you do.

 

Best,

Jennifer

I still do need help. I believe its related to my payment profile, for some reason I cant set my payment profile to the US even though I haven't changed it in the last 12 months

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Thanks for getting back to us. If you're having an issue with your payment profile, please contact Google Pay for further help.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey NeuralArcade,

 

I'm checking back in — how are things going with your Chromecast with Google TV? Have you already fixed the issue with your Google Payments account?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer