Met with disappointment just after buying Google Chromecast with Google TV 4K

[RyanRafi100]

Hi, I just bought this device for my Samsung Smart TV to mostly watch YouTube and Twitch. YouTube works fine but when I watch any VOD on Twitch, it doesn't show the live chat box and there's no option to toggle or open it. But if I watch it from my PlayStation 4 Pro, it shows the chat box. It's like there are different versions of the app on different platforms but the one on Google TV seems half baked with many of its features missing.

Edit: Thanks for replying. I reached out to Twitch and they said that they removed the support for Chat to make the TV app accessible on more devices and platforms (⁠╥⁠﹏⁠╥⁠)

[RXShorty · Accepted solution]

Hi @RyanRafi100 

Sorry to hear the functions within the Twitch app are lacking.
I am afraid this is up to the publisher of the app to implement the missing features.

Try reaching out to Twitch to let them know you are missing some features. 🙂

[Kimy]

Hi folks,

Thanks for helping out here, @RXShorty.

@RyanRafi100, if the app was directly installed from the Playstore, then it has the intended function. Reach out to Twitch for more information. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Thanks,

Kimy

[Kimy]

Hi RyanRafi100,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

Kimy

[RyanRafi100]

It's alright. I don't have anymore questions. Thank you.

[Jeran]

Hiya RyanRafi100,

No problem at all! In that case, I'll go ahead and lock this thread in 24 hours. If you have any more questions in the future, feel free to create a new thread.

Have a good one!

Best regards,
Jeran