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My Chromecast TV Remote not working but google assistant button work only

BDTECHZoNE
Community Member

Hello team

My Chromecast TV Remote not working but google assistant button work only

Screenshot_2.png

 

 

How to fix it please help me 

2 Recommended AnswerS

BDTECHZoNE
Community Member

i disassemble my remote and Hit some place with hot air guns than work perfectly 👻

re.png

 

but now some issue with volume buttons, please can you give me hardware schematic this remote ?

View Recommended Answer in original post

djtetei
Bronze
Bronze

Contact Google support team via messageboard and ask if they can help with the schematics.

View Recommended Answer in original post

9 REPLIES 9

djtetei
Bronze
Bronze

Remove (forget) the remote from the system and re-pair the remote.

Use the Google Home application software remote until the hardware remote is online again.

BDTECHZoNE
Community Member

sir i try many time but remote only work google assistant button or Google home app remote working fine 

i think my remote hardware issue ..

djtetei
Bronze
Bronze

Did you tried to reboot the Chromecast device? Unplug it from the main power grid for about 5 minutes then plug it back in.

djtetei
Bronze
Bronze

Use Google Home application built-in remote, navigate to Remote and Accessories, select your Chromecast remote and choose "Forget".

Remove the batteries, reinsert them, hold "Back" and "Home" on the remote, then with the software remote, select add. Wait until the device find the remote and in the top right corner of the TV you will see pair. Using the software remote, select "Pair".

BDTECHZoNE
Community Member

i disassemble my remote and Hit some place with hot air guns than work perfectly 👻

re.png

 

but now some issue with volume buttons, please can you give me hardware schematic this remote ?

djtetei
Bronze
Bronze

Contact Google support team via messageboard and ask if they can help with the schematics.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

BDTECHZoNE
Community Member

no thanks 

Jeran
Community Specialist
Community Specialist

No problem at all, in that case, I'll go ahead and lock the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran