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Nest on my tcl android chrome cast built in tv

Community Member

When I sign in on my nest account on my tv it keeps saying I’d or password incorrect. It is the correct one. I use my google account one and it works on my iPhone 11 and my iPad Pro. So what can I do to get it to except my I’d and pssword on tcl android tv? Also I have made sure the internet is the sam as iPhone and I pad also made sure email address is set the same 


Community Specialist
Community Specialist

Hey there lnijo,

I apologize about the late response, thank you for being patient! Were you able to fix that login issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Is it the Nest app that's installed on the TV?
  • Have you tried clearing the app's cache, or re-installing it?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,

Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,

Community Specialist
Community Specialist

Hey lnijo,
It looks like we haven't heard back from you so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day!