New 2nd Chromecast device will not display selected YouTube TV program.

[pgfuller]

I just installed a new Chromcast device to my older tv. I can get the main screen but when I select a program that uses Youtube TV it will not open. I can open content from other streaming services but not Youtube. I have another tv in another room that works fine.

[JenniferV]

Hello pgfuller,

Thanks for reaching out. Please clear the cache and data of the YouTube TV app and reinstall it. Rebooting your Chromecast and plugging it on a different HDMI port on your TV might also help.

If the Chromecast is working on a different TV screen, then the issue might be with your old TV. You can reach out to your TV manufacturer for additional help.

Best,

Jennifer

[JenniferV]

Hi there,

It's me again. I want to check if you still need help. Feel free to let me know if you do.

Thanks,

Jennifer

[JenniferV]

Hey pgfuller,

I haven't heard from you in a while so I’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer