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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25866 Views
  • 0 replies
  • 11 kudos

Resolved! Chromecast with surround sound setup

My living room is pre-wired with surround sound including speakers. There are 3 speakers on the front wall where the TV goes, and 6 speakers on the ceiling moving front to back. The input to all speakers is on a wall panel on the front wall. I know I...

petermosca by • Community Member
  • 5616 Views
  • 4 replies
  • 0 kudos

Resolved! Audio-video desync

I have been having an issue with my Chromecast with Google TV when using Netflix, Disney+ and casting from some other apps.When watching anything on Netflix and Disney+, after a few minutes, the video starts to lag behind the video. After pausing and...

acarro by • Community Member
  • 3010 Views
  • 9 replies
  • 0 kudos

Chromecast keeps disconnecting on YouTube app (again!)

When casting videos from the YouTube app on Chromecast, videos will simply stop playing after a few (random number of) minutes and go back to the Chromecast background screen. This started happening on Thursday, October 28th, 2021.When the issue star...

rafaeln by • Community Member
  • 27900 Views
  • 86 replies
  • 9 kudos

Chromecast v3 stuttering on 1080p 60fps

When I stream to tv 1080p 60fps (twitch, YouTube) audio stutters. I tried using both tv's USB port and external usb charger. No difference. I tried plugging in different HDMI ports, still the same.Firmware version: 1.49.250946Does this device not sup...

tuddor by • Community Member
  • 2484 Views
  • 3 replies
  • 2 kudos

Google Chrome browser on my PC cant find any cast devices

Hi, I have a number of chrome cast devices (2 TV's and 1 Speaker) around my house, I sue them all the time from my phone and wifes phone and laptop etc. But recently my desktop PC, when I click "cast" from Googlechrome, it just always says "looking f...

beany_bot by • Community Member
  • 3702 Views
  • 7 replies
  • 0 kudos

Chromecast in Schools

Hello,I am looking at implementing Chromecast for my entire school. We are BYOD so teachers and students use any device they want. The goal will be to have everyone cast their laptop screen and audio onto a projector. Note, I am open to buying any ve...

Iphone doesn't show chromecast icon

I can chromecast fine from my own Android phone but my girlfriend's IPhone and W10 PC cannot. I have checked the IPhone and PC is on the same network as the chromecast.When she starts Netflix the icon sometimes briefly appears but then half a second ...

Thomasuc by • Community Member
  • 894 Views
  • 4 replies
  • 0 kudos

Greenish TV

Dear Google I have just received my Stadia and Chromecast Ultra. Unfortunatelly my TV shows a greenish screen (i can use chromecast, stadia and so on, but everything is somehow greenish). Do you know how i can solve this?

SteveZrh by • Community Member
  • 312 Views
  • 0 replies
  • 0 kudos
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