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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 26883 Views
  • 0 replies
  • 12 kudos

Youtube Android App can't stream 1080p on Chromecast

Let me preface that this is driving me nuts. It's been years and I can't find a solution, and all other people talking about this don't get answered too.While streaming a youtube video from the Android app to my Chromecast, I cannot change the resolu...

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Santiagore by Community Member
  • 6134 Views
  • 5 replies
  • 3 kudos

Resolved! Chromecast remote stopped working

No category for this. This support sucks!!!!!!!this chromecast remote voice command just stopped workingchanged batteries. Tried reset. Still voice just doesn’t work

Unable to connect note 9 to chromecast

Hi, I'm unable to mirror my Samsung note 9 to chromecast. I have updated both devices to latest versions and firmware. I get a message saying "this device is not made for casting" when I try to cast through Google home app.Does that mean chromecast i...

Elmaraj by Community Member
  • 814 Views
  • 4 replies
  • 0 kudos

Chromecast and laptop

Where may I obtain access to the Chromecast setup software that allows me to setup on my laptop? Worked fine two days ago but can't find the setup software. Do NOT want android or iphone which is all I can find.

12mile by Community Member
  • 10525 Views
  • 6 replies
  • 1 kudos

Resolved! Chromecast in hotel

Hi, I want to use my chromecast in a hotel room. I decided to buy a tplink travel hotspot. I thought I would be able to set up a different home called Hotel and set up my chromecast to be connected to the hotspot. My idea was that chromecast would th...

Reff by Community Member
  • 1491 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast with google tv, Nest Audio

Chromecast with Google TV not casting audio to a pair of Nest Audio speakers for a home theater is kind of atrocious. This needs to be fixed. It’s one of the reasons I bought this in the first place. I didn’t want to have all the clutter of wires and...

Jericho by Community Member
  • 2515 Views
  • 3 replies
  • 7 kudos

Wifi can't communicate with chromecast

I had the chromecast already installed before. today I changed my wifi password and also I changed my wifi from 5ghz to 2.4 ghz. The chromecast is able to find the wifi and I can also change the new wifi password in the home chromecast app, but it wi...

Sophie by Community Member
  • 911 Views
  • 3 replies
  • 0 kudos

Resolved! Error when cast Netflix or Amazon Prime

Problem:1. Opened Netflix and cast it to the Chromecast. 2. Upon waiting for 5 minutes the error message :'SSCR-S4010-2203-2473-G' popped up.2.1 Error Message: Failed to establish a session with the selected device2.2 Googling this error: https://hel...

dannnwolf by Community Member
  • 14191 Views
  • 3 replies
  • 0 kudos

Resolved! Casting from google home speaker to Chromecast with Google TV

I recently replaced my old 2nd gen chromecast to a chromecast with google tv. Before, if I asked my google home speaker to play something from netflix or from disney+, youtube etc it would open the relevant app and start to play on my tv. Now with th...

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