cancel
Showing results for 
Search instead for 
Did you mean: 

New WiFi network, same monitor, doesn't connect

MTheeWeetje
Community Member

Hi all,

I'm trying to connect my Chromecast to a new WiFi network but with the same monitor. It worked perfectly on the old network and now the monitor displays the new network name, but doesn't want to connect. I get a warning the monitor must reset to factory settings before connecting to the new network, but that isn't possible with this LG monitor! Does chromecast change the firmware of the adapter or so? Any idea how I can reset this or is there another option to connect the same devices using a new network? Thanks! 

1 Recommended Answer

davidking
Gold Product Expert
Gold Product Expert

If you've already changed to a different Wi-Fi network, try these steps:

  1. Open the Google Home app.
  2. At the top left, tap Add + > Set up device > New device > set up new devices in your home.
  3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.

Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

View Recommended Answer in original post

5 REPLIES 5

davidking
Gold Product Expert
Gold Product Expert

If you've already changed to a different Wi-Fi network, try these steps:

  1. Open the Google Home app.
  2. At the top left, tap Add + > Set up device > New device > set up new devices in your home.
  3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.

Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

MTheeWeetje
Community Member

Thank you so much for your quick response! 🙏🏽 The first option I tried already, so really super you gave me two alternatives. Didn't like the old network name actually, so now I'm in doubt. 😅 Will try the factory reset.👍🏼

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, David!

Hey there MTheeWeetje,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

Hi Jeran, thanks for asking. The reset chromecast option worked well, so my problem is solved. No additional help needed.  

Best, 

MT

Jeran
Community Specialist
Community Specialist

Hiya MTheeWeetje,

No problem at all! In that case, I'll go ahead and lock this thread in 24 hours. If you have any more questions in the future, feel free to create a new thread.

Have a good one!

Best regards,
Jeran