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No settings after update Android 12

atlealex
Community Member

Hi.

Just updated to Android 12. Now i can't enter my settings, just a grey screen for about 10 seconds and then back to main screen.

Any idea why?

How do i fix this?

4 REPLIES 4

Dan_A
Community Specialist
Community Specialist

Hi atlealex,

 

Thanks for posting.

 

That certainly hasn't been easy for you ― could you tell me what Google Home/Nest device you're having trouble with?

 

Thanks,

Dan

atlealex
Community Member

Hi.

It was my Chromcast Google Tv 4K.

I had to factory reset, by using the buttin on the device. Only then it worked, got to enter my settings.

It's all good now

Jeran
Community Specialist
Community Specialist

Hey there atlealex,

I'm glad to hear you were able to fix this issue! In that case, do you have any more questions or need any additional help? 

Thank you,
Jeran
 

JenniferV
Community Specialist
Community Specialist

Hi atlealex,

 

Due to inactivity, I'll go ahead and lock this thread after 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.

 

Thanks for lending a hand here, Dan and Jeran. 

 

Best,

Jennifer