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Not able to sign in to chromecast with my google account

mgangwar
Community Member

 I am not able to signin to chromecast with my google account

1 REPLY 1

AntonioCamerino
Community Member

Hi,

welcome on the Nest Support Community,

ere are some steps you can try to troubleshoot signing in to Chromecast with your Google account:

1. Check Credentials:

  • Double-check you're entering the correct username and password for your Google account.

2. Restart Devices:

  • Reboot your Chromecast device by unplugging it for a minute and then plugging it back in.
  • Restart your phone or tablet that you're using to cast.

3. Update Apps:

  • Make sure you have the latest versions of the Google Home app 

4. Check other Google Account:

6. Factory Reset Chromecast (Last Resort):

  • If none of the above solutions work, you may need to factory reset your Chromecast device. This will erase all settings, so only do this as a last resort. Refer to the Chromecast manual or Google's support page for specific instructions on resetting your device.

Additional Tips:

  • Make sure two-factor authentication isn't preventing the sign-in process. If enabled for your Google account, you might need to enter an additional code when signing in.