05-26-2022 01:28 PM
Hi I'm having trouble searching, when I use the remote I can't use the keyboard on the TV, no problems with my phone could this be the issue any help would be great thanks
a month ago
Hi Rayray67,
Thanks for reaching out. Could you please confirm if you're also using your phone as a virtual remote? If yes, could you try to remove it and test using the Chromecast Voice Remote? Also, please try to reboot your Chromecast Voice Remote.
Thanks,
Jennifer
4 weeks ago
Hey there,
Did you have any more questions or need any additional help?
Thank you,
Jeran
4 weeks ago
Hi Thanks for answering my question I have used the phone as a keyboard but only because I can't use the remote, I've also reset the remote and still can't input anything to the browser any ideas would be great Thanks
3 weeks ago
Hi Rayray67,
Thanks for getting back to us. Please try the steps below to check the keyboard settings:
Thanks,
Jennifer
3 weeks ago
Hey there,
It's me again. How's it going? Still need our help?
Thanks,
Jennifer
3 weeks ago
Hi Rayray67,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
jennifer
3 weeks ago
Hi just letting you know everythings great now Thanks for your time and help..
3 weeks ago
Hey there!
It looks like Rayray67 has got everything working properly, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, Jennifer!
Best regards,
Jeran